WE ARE HERE FOR YOU

In these unprecedented times, you can continue to count on the Bank of Stockton.  We’ve survived recessions, depressions, economic downturns and uncertainties throughout our 155 year history, and now we have Covid-19 to add to the list.  Rest assured, we are here for you. 

 

BEWARE OF SCAMMERS!

Bank of Stockton is committed to maintaining the security of our accounts and personal information. Remember, Bank of Stockton will NEVER call you and ask you for your personal information. Throughout the year, but especially during the holidays, the scammers will masquerade as a business or person you trust to steal information or money, and will often use fear tactics to scare you into doing what they want. DO NOT RESPOND to callers or emails of this kind, and always call the bank if you have a question. Our call center is 800-399-2265 and available 7 a.m. to 7:00 p.m. If you are calling after hours, you can leave a message and we will respond the next business day. When in doubt, STOP, CALL THE BANK, EMAIL US THROUGH ONLINE BANKING OR VISIT YOUR NEAREST BRANCH! Do not engage with these callers or email messages. Scroll down this page to our SECURITY section and learn more to help you in the fight against fraud.

 

Mortgage Assistance Programs

If you are experiencing a hardship, such as job loss, income reduction, or sickness due to COVID-19 and you are no longer able to make your mortgage payment, please complete our MORTGAGE LOAN ASSISTANCE APPLICATION which can be faxed to 209-929-1223, or dropped off at one of our branches, or mailed to us at Bank of Stockton, Mortgage Loan Assistance, C/O Special Assets Department, P.O. Box 1110, Stockton, CA  95201. If you need help completing this application, please contact us at 1-877-929-1702.  Once we receive your application, we will contact you within 5 business days to acknowledge receipt and let you know if you need to send us additional documents. For additional information please go to www.dfpi.ca.gov.

 

In addition, The Homeowner Assistance Fund (HAF) was established under the American Rescue Plan Act of 2021.  Under the HAF, California is expected to receive $1.055 billion to help homeowners who have fallen behind on their mortgage payments during the COVID-19 pandemic.  Please go to www.calhfa.ca.gov for more information and how to apply.

Auto Loan or Consumer Loan Deferment Assistance  

Call 209-929-1226

Personal Loan Needs

If you need a personal loan to help you get through these difficult times, and are a deposit customer of our bank, contact your Branch (numbers listed below). 

 

We are OPEN with normal banking hours!

Lobby Hours:
Monday-Thursday 9:00 am -5:00 pm and Friday 9:00 am -6:00 pm 

Branches with Drive-Up:
Monday-Thursday 8:30 am - 5:00 pm & Friday 8:30 am - 6:00 pm 

 

Reach your Bank of Stockton Branch 

Headquarters: 209-929-1600
Tracy: 209-820-2016
Quail Lakes: 209-929-1802
Rio Vista: 707-375-2806
Modesto Dale Road: 209-557-2250
Sonora: 209-536-2102
Fairfield: 707-639-9601
Carson Oaks: 209-929-1924
Manteca: 209-249-2202
Ripon: 209-254-2102
Oakdale: 209-844-7404
Turlock: 209-669-4508
Brentwood: 925-420-3400
Lodi: 209-340-2311
Pine Grove: 209-296-5500
Angels Camp: 209-729-2501
Modesto Main J Street: 209-557-2234
Elk Grove: 916-405-4801
Napa: 707-492-3751

Reach our Customer Service Center 7am-7pm M-F

Call 209-929-1600 and they will direct you. 

Remote ways to bank

We have a number of ways to transact banking remote:  Mobile Banking App with remote deposit and transfer features; Online Banking with transfer features and Zelle® where you can make person-to-person payments; Access 24, our telephone banking line, where you can check balances and transfer funds 24 hours a day by calling 800-399-2265 or 209-929-1200; and Cash Management Services with remote deposit for businesses. 

Beware of COVID-19 Scams

Use extra diligence to keep your personal information safe.  NEVER provide your account numbers or personal information to anyone.  Click Here to see the latest tips from the American Bankers Association and the California Department of Business Oversight on COVID-19 scams

Benefits and Personalized Services To Meet All Your Banking Needs

Our accounts have been designed to serve a full range of needs, so you never have to worry about outgrowing your bank.

Celebrating over 150 years